Webroot does not use the keycode in any way to track individual use of its products. Note: The keycode is associated only with SecureAnywhere and does not include any information related to your computer or its configuration. If you purchased a multi-user license, you can use the same keycode to install the software on up to three or five devices. Your keycode comes in an email message or is listed inside the retail box. Make sure you have the keycode, which is a 20-character license that identifies your Webroot account.Close all programs that are open on your computer.